FAQ

ORDERS AND RETURNS

What is your return policy

We do not offer returns at this time, please shop responsibly!

Is there an option for local pickup?

Yes! If you live in the Dallas area and you’d like to pick up your purchase in store, you can choose “pickup” at checkout.  ​

How much does shipping cost?

Standard U.S. ground shipping is a flat rate of $8 and expedited shipping is $10. ​

How long does it take before my order ships?

Your order will typically be processed in 2-3 business days, for available products. For any items that are back ordered, a member of the Go Easy team will reach out to you personally. 

How can I track my package?

You will receive an email with a tracking number, but can also find this number through your account.

STORE

Where are you located?

We are located at 250 N Bishop Ave #150, Dallas, TX 75208

What are your store hours?

Monday: 11 AM- 6 PM
Tuesday: 11 AM- 6 PM
Wednesday: 11 AM- 6 PM
Thursday: 11 AM- 6 PM
Friday: 11 AM- 7 PM
Saturday: 11 AM- 7 PM
Sunday: 11 AM- 6 PM

I’d love to have Go Easy carry my products, what is the best way to contact you for something like this?

Thanks so much for your interest! Please fill out the form below or send us an email at goeasydallas@gmail.com, and Molly will be in touch with you shortly. 

PRODUCTS

I am new to self-care, where should I start?

First off we are so glad that you are here! We can’t wait for you to start your self-care journey, and recommend you start with our Product Recommendation Quiz to get started!

What brands do you carry?

For a full list of brands please visit here!

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Still can’t find what you are looking for? Feel free to email us directly at goeasydallas@gmail.com and a member of our
team​ will get in touch with you shortly!